The Punjab Skills Development Fund (PSDF), under the Maryam Nawaz Hunarmand Naujawan Initiative, has launched the Youth Employability Program for Business Process Outsourcing (BPOs) to equip young people with in-demand skills and connect them with employment opportunities in the outsourcing and digital services industry. Under the CM Punjab Hunarmand Naujawan Global Rozgar Program Registration 2026 Apply Now, eligible candidates from Punjab can receive professional training in customer support, medical billing, communication, and digital skills, followed by guaranteed job placement with participating BPO companies. Successful candidates can expect salaries ranging from PKR 45,000 to PKR 100,000 per month, making it an excellent opportunity for youth seeking careers in Pakistan’s growing IT and outsourcing sector.
Job Overview
| Details | Information |
|---|---|
| Program Name | CM Punjab Hunarmand Naujawan Global Rozgar Program 2026 |
| Initiative | Youth Employability Program for BPOs |
| Organization | Punjab Skills Development Fund (PSDF) |
| Launched By | Government of Punjab – Maryam Nawaz Hunarmand Naujawan Initiative |
| Program Type | Skills Training & Employment Program |
| Posted Date | June 2026 |
| Last Date to Apply | Not Mentioned (Apply as soon as possible) |
| Job Location | Punjab, Pakistan |
| Age Limit | 16 to 35 Years |
| Qualification Required | Minimum Matriculation or Equivalent |
| Experience Required | Not Required |
| Salary Range | PKR 45,000 – PKR 100,000 Per Month |
| Gender | Male & Female |
| Domicile | Punjab Only |
| Application Mode | Online Registration |
Vacant Positions & Training Opportunities
1. Customer Support Executive
Training Includes:
- Voice Support Services
- Chat Support Services
- Email Support Services
- Customer Handling Techniques
- Sales Communication
- Client Engagement
Career Opportunities:
- Customer Service Representative
- Call Center Executive
- Technical Support Agent
- International Customer Support Officer
2. Medical Billing Specialist
Training Includes:
- Medical Billing Procedures
- Healthcare Documentation
- Billing Software Usage
- Claims Processing
- Client Communication Skills
Career Opportunities:
- Medical Billing Officer
- Healthcare Support Executive
- Revenue Cycle Specialist
3. Digital Communication & CRM Specialist
Training Includes:
- Business Communication
- Digital Communication Skills
- Customer Relationship Management (CRM)
- Professional Writing Skills
- Communication Technologies
Career Opportunities:
- CRM Executive
- Client Relationship Officer
- Digital Support Specialist
4. Call & Chat Handling Executive
Training Includes:
- Professional Telephone Etiquette
- Live Chat Support
- Complaint Management
- Customer Query Resolution
- Communication Techniques
Career Opportunities:
- Call Center Agent
- Chat Support Executive
- Customer Care Representative
5. Digital Skills & AI Training
Training Includes:
- Basic Digital Skills
- Introduction to Artificial Intelligence (AI)
- Remote Working Skills
- Computer Applications
- Professional Productivity Tools
Career Opportunities:
- Digital Support Assistant
- Remote Service Executive
- IT-Enabled Services Associate
Soft Skills Training
Participants will also receive professional development training in:
- English Speaking
- Business Communication
- Digital Professionalism
- Remote Work Etiquette
- Emotional Intelligence
- Problem Solving Skills
- Teamwork and Professional Conduct
Program Objectives
- Develop industry-ready BPO professionals.
- Prepare youth according to international employer requirements.
- Provide practical and job-focused training.
- Ensure direct job placement through partner BPO companies.
- Equip youth with modern digital and communication skills.
- Promote employment opportunities in local and international outsourcing industries.
Target Beneficiaries
The program is open to:
- Youth aged 16 to 35 years.
- Punjab domiciled candidates.
- Women from marginalized communities.
- Youth under child protection initiatives.
- Persons with special needs.
- Fresh candidates seeking employment opportunities.
Eligibility Criteria
Location
Punjab Domiciled Candidates Only.
Age Limit
16 to 35 Years.
Educational Qualification
Minimum Matriculation or Equivalent.
Skills Required
- Functional English Communication.
- Basic Computer Literacy.
- Willingness to work in the BPO and outsourcing industry.
How the Program Works
Step 1: Industry-Led Mobilization & Screening
Candidates are sourced and screened by participating BPO employers.
Step 2: Pre-Assessment & Interviews
Assessment of communication, aptitude, and digital skills.
Step 3: Training Delivery
Practical and job-oriented training conducted by industry experts.
Step 4: Assessment & Certification
Candidates undergo evaluations and receive certifications.
Step 5: Guaranteed Job Placement
Successful trainees are offered employment opportunities with participating BPO companies.
Employment Outcomes
- Guaranteed placement for successful trainees.
- Salary packages ranging from PKR 45,000 to PKR 100,000 per month.
- Opportunities in local and export-oriented BPO operations.
- Career growth in IT-enabled and digital services sectors.
Certification
Participants will receive:
- Industry Self-Certification; or
- Certification from Accredited Certification Bodies.
How to Apply
- Visit the official registration portal of PSDF.
- Complete the online application form.
- Provide the following information:
- Full Name
- Email Address
- Gender
- Phone Number
- CNIC Number
- CNIC Issuance Date
- Submit the application online.
- Wait for screening, assessment, and interview details.
Terms and Conditions
- Applicants must possess a Punjab domicile.
- Minimum qualification is Matriculation or equivalent.
- Functional English communication and basic computer literacy are mandatory.
- Selection will be based on screening and assessments conducted by employers.
- Only shortlisted candidates will be contacted.
- Training and employment opportunities are subject to program requirements.
- The organization reserves the right to modify or cancel the program without prior notice.
- Candidates are advised to apply as early as possible before registrations close.
Required Information for Registration
- Full Name
- Email Address
- Gender
- Phone Number
- CNIC Number
- CNIC Issuance Date
Apply now and become part of the CM Punjab Hunarmand Naujawan Global Rozgar Program 2026 to build a successful career in the rapidly growing Business Process Outsourcing (BPO) industry.